Privacy Policy

Please, read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

What Personal Information We Collect

The types of personal information we collect about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  1. Basic contact information, including your name, address, phone number, email address.
  2. Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
    Account information, including your username, password, security questions.
  3. Purchase information, including items you view, add to your cart, or add to your wish list.
  4. Customer support information, including information you choose to include in your communications with us, such as by sending messages through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing those features.

Information We Collect Through Cookies

We also automatically collect certain information about your interaction with the Services (“Usage Data”). We may use cookies, pixels, and similar technologies (“Cookies”) to do this. Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Service.

Information We Receive from Third Parties

We may receive information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify.

Our payment processors, who collect payment information (e.g., bank account information, credit or debit card information, billing address) to process your payment, fulfill your orders, and provide you with the products or services you have requested, in order to fulfill our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information through online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

Any information we receive from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties, and we are not responsible for the policies or practices of third parties. For more information, please see the “Third Party Websites and Links” section below.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to fulfill our agreement with you, including to process your payments, fulfill your orders, send you notifications related to your account, purchases, returns, exchanges or other transactions, create, maintain and otherwise administer your account, arrange for shipping, facilitate any returns and exchanges, and allow you to post reviews.
  • Marketing and Advertising. We use your personal information for marketing and advertising purposes, such as to send you marketing, promotional and advertising messages by email, text message or regular mail, and to show you advertisements for products or services. This may include using your personal information to better customize the Services and advertisements and on our Site and other websites.
  • Security and Fraud Prevention. We use your personal information to detect, investigate, or take action on potentially fraudulent, illegal, or malicious activity. If you choose to use the Services and register for an account, you are responsible for the security of your credentials. We strongly encourage you not to share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
  • Communicating with you. We use your personal information to provide you with customer support and to improve our Services. This is in our legitimate interests to be responsive to you, provide you with an effective service, and maintain our business relationship with you.
  • Cookies

Like many websites, we use cookies on our Site. For specific information about the cookies we use to operate our Shopify store, please visit https://www.shopify.com/legal/cookies.

We use cookies to operate and improve our Site and our Services (including to remember your actions and preferences), to perform analytics, and to better understand how users interact with the Services (in our legitimate interests in administering, improving, and optimizing the Services). We may also allow third parties and service providers to use cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept cookies by default, but you can set your browser to delete or reject cookies using your browser controls. Please note that deleting or blocking cookies may negatively impact your experience and may cause some Services, including certain features and general functionality, to not function properly or to become unavailable. Additionally, blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.

How We Share Personal Information

In certain circumstances, we may share your personal information with third parties for legitimate purposes in accordance with this Privacy Policy.

Such circumstances may include:

With vendors or other third parties who provide services on our behalf (such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
With business and marketing partners, including Shopify, to provide you with services and advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.
When you direct, request, or otherwise consent to the disclosure of certain information to third parties, such as to deliver products to you or through your use of social media widgets or login integrations with your consent.
With our affiliates or otherwise within our corporate group, in our legitimate interests to conduct our business successfully.
In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, or the rights of our users or others.

We do not use or disclose sensitive personal information to identify you.

User-Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, that content will be public and available to everyone.

We do not control who will have access to the information you choose to provide to others, and we cannot guarantee that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information you make publicly available, or for the accuracy, use or misuse of any information you disclose to or receive from third parties.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties. If you follow links to sites that are not owned or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of the information contained on those sites. Information you provide in public or semi-public places, including information that you share on third-party social media platforms may also be available for viewing by other users of the Services and/or users of such third-party platforms without restriction on our or any third-party use of it. Our posting of such links does not, in itself, imply endorsement of the content on such platforms or their owners or operators, except as disclosed in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact information provided below to request that it be deleted.

As of the effective date of this Privacy Policy, we have no actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) the personal information of individuals under the age of 16.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may be unsecured during transit. We encourage you not to use unsecured channels to transmit sensitive information to us.

How long we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below with respect to your personal information. However, these rights are not absolute, may only apply in certain circumstances, and in some cases we may deny your request as permitted by law.

  • Right to Access/Knowledge. You may have the right to request access to your personal information that we hold, including information about how we use and share your information.
    Right to erasure. You may have the right to request the erasure of personal information that we hold about you.
    Right to rectification. You may have the right to ask us to correct inaccurate personal information that we hold about you.
    Right to portability. You may have the right to obtain a copy of your personal information that we hold and to request that it be transferred to a third party in certain circumstances and subject to certain exceptions.
    Right to opt out of selling, sharing or targeted advertising. You may have the right to instruct us not to “sell” or “share” your personal information or to opt out of processing your personal information for purposes that are considered “targeted advertising” as defined in applicable privacy laws. Please note that if you visit our site with the Global Privacy Control opt-out signal enabled, depending on where you are located, we will automatically treat this as a request to opt out of the “selling” or “sharing” of information for the device and browser you use to visit the Site.
  • Right to Restrict and/or Opt-out of Use and Disclosure of Sensitive Personal Information. You may have the right to direct us to limit the use and/or disclosure of sensitive personal information to only what is necessary to provide the Services or provide the products that a typical person would reasonably expect.
  • Restriction of Processing: You may have the right to ask us to cease or restrict the processing of your personal information.
    Withdrawing Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
    Appeal: You may have the right to appeal our decision if we refuse to process your request. You may do this by responding directly to our refusal.

Manage your communication preferences: We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those related to your account or orders you have placed.

You may exercise any of these rights as set out on our Site or by contacting us using the contact information below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you, such as your email address or account information, to verify your identity before we can provide a substantive response to your request. Subject to applicable law, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may require you to have verified your identity directly with us. We will respond to your request in a timely manner as required by applicable law.

We use Shopify advertising services, such as Shopify Audiences, to help personalize the ads you see on third-party websites. To opt out of Shopify merchants using these advertising services from using your personal information for such services, visit https://privacy.shopify.com/en.

Complaints

If you have a complaint about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on your location, you may have the right to appeal our decision by contacting us using the contact details below or to file a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside of the country in which you reside, including in the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.

If we transfer your personal information outside of Europe, we will rely on recognised transfer mechanisms, such as the European Commission’s standard contractual clauses or any equivalent contracts issued by the relevant UK competent authority, as the case may be, unless the data is transferred to a country that has been determined to provide an adequate level of protection.

Contact information:

If you have any questions about our privacy policy, or if you would like to exercise any of the rights available to you, please call +380938675026 or write to us at nsclothes.ua@gmail.com